Return and Refund Policy

Return & Refund Policy


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Deserve Healthcare Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund as store credit within 7 working days after the confirmation.

Please return your purchase to the following address:

88C, Jalan Masjid Negeri Island Glades Georgetown, 11600 George Town, Pulau Pinang

Please contact us at [email protected] if you have any questions or doubts.